Returns and Refund Policy

Returns and Refund Policy
We at Suki Suki Naturals strive to ensure your satisfaction with every order. If, for any reason, you are not completely happy with your purchase, please refer to our refund policy below for prompt assistance.

1. General Returns and Refunds
If, for any reason, you find yourself dissatisfied with your order,
please notify us within 7 days of receiving your goods. This policy is
applicable to all products purchased directly from our online store.
To initiate the process, kindly send us a picture of the item, your
order number, and a brief explanation of your request to
hello@sukisukinaturals.com

Please Note: If you acquired the goods through a retailer, we kindly
ask that you reach out to them directly, as this policy is exclusive to
purchases made on our online platform.

Keep in mind that the processing and posting of the refund by your
bank or credit card company may take up to 10 business days. Our
aim is to streamline this process and make your satisfaction a
priority.

2. Defective or Incorrect Items
Upon receiving your goods, we encourage you to inspect them
thoroughly. Should you discover any defects, damages, or receive
an incorrect item, please contact us at hello@sukisukinaturals.com
within 7 days.
If your product is genuinely defective, damaged, or incorrect, we will
arrange a complimentary collection. Following our inspection, we
will promptly deliver the correct product (if available) or process a
refund or credit to your account within 10 working days.

We apologise for any inconvenience this may cause and assure you
that our team is here to assist you throughout the process. Your
satisfaction is our priority at Suki Suki Naturals.
For further assistance or inquiries, please contact us at
hello@sukisukinaturals.com

Thank you for choosing Suki Suki Naturals.